COMPLAINTS & SUGGESTIONS

If you have a complaint or concern about the service you have received from the doctors or any of the staff working in this practice, please let us know. We operate a practice complaints procedure as part of a NHS system for dealing with complaints. Our complaints system meets national criteria.

 

We welcome any suggestions or ideas that could help improve our service to you please drop us a line or email us greyroad.surgery@nhs.net we also have a suggestions box at reception desk. If you would like to get involved in the services and events at the practice please click on the Patient Group tab on the right hand side of our website to find out details on how to join our patient group, new members are always welcome